Returns & Exchanges
At Lifelines, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether it's a fit issue or a change of heart, we are committed to making your exchange or refund as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing